Firmware Update N Series

Please use a PC with Windows , do not download  any files to your tablet. 


1.Please download  firmware to your PC(not your tablet), according to your model.

Old models:
10X
10A 
TAB10

 2.Download and install software for windows .

 Click to Download (Phoenix Suit)

1. Install software (PhoenixSuit) on a PC and open it (should be in start menu) Please click 'yes' to any red pop out windows about drivers.
2.Click on Firmware icon ,then Image button and show location of downloaded firmware file (*.img). Please check the photo below.
3.Turn on your tablet and connect USB cable to USB port in your device(not HOST) 
If your tablet is not detected please go to settings>Developer options>USB debugging (make sure is on)
4.Press 'upgrade'
5.Confirm popup windows .
Wait till 100% and message about successful upgrade.



Option B (Your tablet is not working) 

 1.Hold Home button (in N1 Volume button down)/ and in the same time connect USB cable to USB port in your device .
2.Press power button 5-10 times (don't release home/volume button)
3.Upgrade process will start automatically (release all buttons)
4.Confirm popup windows .
Wait till 100% and message about successful upgrade.



Please feel free to leave a comment or send us an email  if you need any assistance.


Update will erase all you data , please backup your files. 

13 comments:

  1. Unknown3 February 2016 at 13:44

    Any news on a patch for the N2 to allow use of the SD card for apps???

    ReplyDelete
  2. Unknown15 March 2016 at 10:22

    Any Date for patch to allow movement/installation of apps to SD card

    ReplyDelete
    Replies
    1. Unknown23 May 2016 at 16:48

      This comment has been removed by the author.

      Delete
    2. Unknown23 May 2016 at 16:50

      Firmware with move to SD is ready I advise to contact neocore support.

      Delete
  3. Unknown3 July 2016 at 16:25

    hi my tablet versionis NC1C android 4.4.2 and tablet have viruses it cause restart always. when i try upgrade firmware it restart again and nothing done. i try upgrade option B but this time opening factory mode, i did clear flash but nothing done again. tablet iz opening with viruses apps. i cant delete this viruses apps, so help me

    ReplyDelete
  4. Unknown20 July 2017 at 07:55

    Thanks for all, my son's tablet in good order

    ReplyDelete
  5. Unknown20 July 2017 at 07:55

    Thanks for all, my son's tablet in good order

    ReplyDelete
  6. Unknown5 September 2017 at 07:50

    hello the axis of the screen are reverted how do i fix this thx ?

    ReplyDelete
    Replies
    1. Unknown8 September 2017 at 19:23

      Wrong firmware was installed.Please make sure you installing correct firmware.

      Delete
  7. pegasus10025 November 2017 at 23:53

    NC1Z firmware please!

    ReplyDelete
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    ReplyDelete
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  10. Saxifrage27 November 2019 at 06:03

    My NC1E is stuck in boot loop. I have run root integrity check which comes up with error found 5 lost files and error found 3 modified files. System check fail. I have downloaded phoenix suite to the pc, but it doesn't recognise the tablet. Is there a way to put a recovery onto a micro sd card?

    ReplyDelete

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