Firmware Update N Series

Please use a PC with Windows , do not download  any files to your tablet. 




1.Please download  firmware to your PC(not your tablet), according to your model.

Old models:

10X
10A 
TAB10

2.Download and install software for windows .

Click to Download (Phoenix Suit)

1. Install software (PhoenixSuit) on a PC and open it (should be in start menu) Please click 'yes' to any red pop out windows about drivers.

2.Click on Firmware icon ,then Image button and show location of downloaded firmware file (*.img). Please check the photo below.
3.Turn on your tablet and connect USB cable to USB port in your device(not HOST) 
If your tablet is not detected please go to settings>Developer options>USB debugging (make sure is on)
4.Press 'upgrade'
5.Confirm popup windows .
Wait till 100% and message about successful upgrade.





Option B (Your tablet is not working) 

1.Hold Home button (in N1 Volume button down)/ and in the same time connect USB cable to USB port in your device .
2.Press power button 5-10 times (don't release home/volume button)
3.Upgrade process will start automatically (release all buttons)
4.Confirm popup windows .
Wait till 100% and message about successful upgrade.



Please feel free to leave a comment or send us an email  if you need any assistance.



Update will erase all you data , please backup your files. 




10 comments:

  1. Any news on a patch for the N2 to allow use of the SD card for apps???

    ReplyDelete
  2. Any Date for patch to allow movement/installation of apps to SD card

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

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    2. Firmware with move to SD is ready I advise to contact neocore support.

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  3. hi my tablet versionis NC1C android 4.4.2 and tablet have viruses it cause restart always. when i try upgrade firmware it restart again and nothing done. i try upgrade option B but this time opening factory mode, i did clear flash but nothing done again. tablet iz opening with viruses apps. i cant delete this viruses apps, so help me

    ReplyDelete
  4. Thanks for all, my son's tablet in good order

    ReplyDelete
  5. Thanks for all, my son's tablet in good order

    ReplyDelete
  6. hello the axis of the screen are reverted how do i fix this thx ?

    ReplyDelete
    Replies
    1. Wrong firmware was installed.Please make sure you installing correct firmware.

      Delete